| 1. Should I pay for
CCBC account? |
No! Apply for CCBC account
is FREE!
Join CCBC Right Now
|
Step1.
|
Go to Homepage for sign up. |
|
Step2. |
Fill in your personal information, the
necessary items are in red characters. |
|
Step3. |
After submitted your personal information,
CCBC Online will send you a e-mail for
identification.
Congratulation! You are our membership and
can have the special offers from now. |
Keep in mind that the e-mail
address you provide here will be the only e-mail
address to which we can send information about
subsequent orders. |
| |
| 2. What are the
special offers for membership? |
Click the
"How to order"
|
| |
| 3.Forget password |
Don't Worry! Just go
to homepage and click the "Forget Password" button,
follow up the direction, then CCBC Online will send
you the password by e-mail.
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| |
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4.Change address、pone number or e-mail |
If you would like to
change your personal information, just go to
homepage and click the "Change Info. " button.
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5.Should I must be the membership, if I want to buy
the books from CCBC Online? |
| No,
you don't. But if you are not the membership, you
have No Special Offers. |
| |
|
6. How to order? |
| Click
the
"How to order" |
| |
|
7.How to pay? |
| Click
the
"How to order" |
| |
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8. The freight is based on? |
| Click
the
"How to order" |
| |
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9.Time of delivery |
| If your
place is in Taiwan, after receiving your order form
and ensure the payment, the books will be delivered
within 3~5 business days. If not, we will deliver
the books to your place according to the selected
shipping method.
International Delivery Time |
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10.Sending Invoice |
| CCBC
Online will send the Invoice along with your order.
(same address, not
separated)
。 |
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11. How to know if the transaction is successful? |
Once you
click the "submit" button, CCBC Online will send you
a confirmation e-mail message.
Keep in mind that the e-mail address you provide
here will be the only e-mail address to which we can
send information about subsequent orders. |
| |
|
12.Exchanging a broken or incorrect item |
We are really feel so sorry and certainly want to
help you if something is wrong with your order.
Therefore if you received a damaged/ defective or
wrong item, we promise that will resend you a
correct one as soon as possible. Please send the
incorrect item return to us at 4F, No. 43, Fu-Hisn
Rd., 231 Hsin Tien City, Taipei, Taiwan R.O.C. If
your place is in Taiwan, we will resend the item by
courier. If not, we will deliver it by sea.
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13.Can I send the book for my relatives or friends
overseas? |
| Of course.
You just fill in the address of your relative or
friend on order form, we will send this order
according to the selected shipment method. Please
refer to the foreign part for the freight and time
of delivery The payment method, please see the local
part. |
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14.Tracking Packages |
|
If you are our membership, you can track your
package by clicking the "Track packages". If not,
please mail us at
service@ccbc.com.tw、or
give us a call at 886-2-8667-6565 ext.104。 |